Frequently asked questions
Are the watches original and high quality?
Yes. All our watches go through a strict quality control process before being shipped. We use premium materials such as stainless steel, scratch-resistant glass, and durable straps. Each model is designed to combine elegance, comfort, and performance.
Do the watches come with a warranty?
Yes. All our watches include a 1-year warranty covering manufacturing defects.
If any technical issue occurs during this period, our team will repair or replace the product at no extra cost.
The warranty does not cover damage caused by misuse, drops, or water exposure beyond the product’s specified resistance level.
Will it be How long does delivery take?to wear all day?
Delivery times depend on your location:
United Kingdom: 4 to 9 business days
Australia and United States: 7 to 13 business days
Canada: 11 to 16 business days
All orders are processed within 2 business days, and you will receive a tracking link as soon as your order has been dispatched.
What if my watch arrives damaged or faulty?
If your watch arrives with any manufacturing issue or damage during transport, please contact us as soon as possible so we can resolve the problem immediately.
Our support team will be happy to assist you with a replacement or full refund, quickly and without hassle.
What if I do not like the watch or want to exchange it for another model?
No problem. If for any reason you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving it.
The product must be in perfect condition and in its original packaging.
Our team is always available to guide you through the process and make sure everything is handled smoothly.
Is the website safe for shopping?
Yes. Our website is protected by SSL encryption and follows the same security standards used by major banks and international platforms. Your personal and payment information is 100% secure.
Is the watch water-resistant?
It depends on the model. Each watch includes its water resistance rating in the product description (for example, 3ATM, 5ATM, or 10ATM).
This means the watch can withstand splashes, rain, and light immersion, depending on the specification. We recommend checking the resistance level before exposing your watch to water.
Can I change the watch straps?
Yes. Our support team is available by email to help y
Yes. Most of our models feature a quick-release mechanism, allowing you to swap straps easily and safely without tools.
You can switch between different styles — leather, steel, or silicone — depending on your outfit or occasion.
If you have any questions about strap compatibility or wish to purchase extra bands, our support team will be happy to assist you.
ou choose your size or answer any other questions.